When the temperatures start to drop outside, homeowners look to their fireplaces to keep them themselves and their property warm. However, many homeowners fail to have their chimney properly serviced before the winter season kicks in. To ensure your chimney is in excellent working order, you must have it examined by a trained professional.
Here are some essential questions to ask your chimney sweep.
How long has the company been in business?
The longer a company has been in business the more experience they’ll have with chimney repairs, maintenance and inspections. If you are looking for a company who deals with specialist chimney work in Hampshire or throughout the South East, it is important to find out how long they’ve been in operation. A long-standing organisation will be well known throughout the local community, they’ll have an honourable reputation within the industry that tells you they’re a reputable business.
An experienced company knows how to safely fit, clean and repair your chimney. If they aren’t properly installed or maintained, they could become hazardous, substandard work could cause serious harm to yourself and other occupants of your premises.
Make inquiries about their references?
A reputable chimney sweep company will have no issues providing their customers with legitimate references. If they are proud of their work, they’ll be more than happy to show it by providing potential clients with glowing recommendations from previous customers. If the company has been operating for several years, it shouldn’t be difficult to find good testimonials. If they can’t supply you with at least 3 excellent references from past clients, you should think twice about hiring them to carry out work on your property.
Do they carry valid insurance?
Certain parts of chimney maintenance and repair can be dangerous, they have to work outdoors on the roof of your home when tending to external parts of your chimney. If they don’t have the proper safety equipment and something goes wrong, they could get seriously injured. If they’ve no insurance, it could make matters a lot worse. This is something you won’t want to deal as a homeowner.
It is also essential to have insurance just in case something goes wrong with your chimney and you need to have it repaired on more than one occasion.
Do they use all the latest technology?
You’ll want to hire a chimney technician who uses all the latest available technology. It is recommended that you select a company who use the very latest equipment and procedures to ensure they carry out a professional, high-quality service. Some companies offer video scanning, which allows you to view the chimney as they work on it, so at least you know they are being honest about their service.
Unfortunately, there are numerous “cowboy contractors” working in the industry that offer great rates and services but end up providing nothing like they’d promised. They are only in business to make money and they don’t care if people get hurt in the process. This is one of the many reasons to thoroughly question your chimney technician before hiring.